Refund policy

Refund Policy

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Refunds-
Our policy provides an exchange or store credit within 14days of you receiving your purchase. If it has been more than 14 days since your purchase unfortunately we can’t offer you an exchange or store credit.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exhange, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error is NOT accepted.
Only regular priced items may be exchanged or receive store credit , Sale items are FINAL.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item or request store credit, send us an email at info@adifferentbar.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Gift Cards CANNOT be purchased with Klarna!

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 955 E Campbell Rd Ste 600 Richardson TX 75081

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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